About Roadmap
Roadmap to Health Equity
How We Started
In 2017, Americares, the National Association of Free and Charitable Clinics (NAFC), Loyola University Chicago, and a consortium of stakeholders including state-level FCC associations and individual free and charitable clinics from across the country, launched Quality of Care in Free and Charitable Clinics: Roadmap to Health Equity (Roadmap).
Who Will Benefit?
Free & Charitable Clinics
Roadmap supports clinics as they use data to break down barriers to equitable care and leverage their internal systems and workflows to support the delivery of quality care.
Associations
Free and charitable clinic associations are critical partners in Roadmap – helping align state and national priorities to the Roadmap work.
Researchers
Lessons learned in Roadmap will help researchers and quality improvement leaders better support clinics in their journey to deliver high-quality equitable care.
Patients
Patients are at the core of Roadmap. We are capturing their experience using the Person-Centered Primary Care Measure to ensure their needs are being met.
A Data-Driven Solution
WHAT WE KNOW
We know that free and charitable clinics provide high-quality care. We also know that inequities within healthcare do exist. We know that if you can’t measure the care that is being provided, you cannot improve it. Until Roadmap to Health Equity, there has never been a nationwide method of collecting data to measure the quality of care provided by free and charitable clinics.
OUR SOLUTION
We developed a national data repository to capture quality measures and stratify them by demographics to identify and address inequity. By facilitating internal and external benchmarking, Roadmap supports clinics as they break down barriers to equitable care and shift internal systems and workflows to support the delivery of quality care.
“ONE OF THE ISSUES WE AS FREE CLINICS HAVE HAD IS THAT WE ARE UNABLE TO BENCHMARK OURSELVES AGAINST OTHER CLINCS…ROADMAP IS IMPORTANT TO ME BECAUSE I BELIEVE IT’S IMPORTANT FOR FREE CLINICS TO COLLECTIVELY SHOW THE QUALITY CARE THAT WE ALL PROVIDE.”
Clinical Quality Measures
Required Measure: Blood Pressure Control
Priority Measures:
Diabetes: hemoglobin A1c poor control
Screening for depression and follow-up plan
Additional Measures:
• Blood pressure screening and follow-up
• Documentation of current medications in medical record
• Diabetes: hemoglobin A1c testing
• Breast cancer screening
• Hypertension: improvement in blood pressure
• Influenza immunization
• Tobacco use: screening and cessation intervention
• BMI screening and follow-up plan
• Cervical cancer screening
• Colorectal cancer screening
• Unhealthy alcohol use: screening and brief counseling
• Avoidance of antibiotic treatment in adults with acute bronchitis
Surrounded by Support
Roadmap partner clinics have access to a variety of live and on-demand educational tools as well as the opportunity to learn from their Roadmap peers across the country through ongoing quality improvement activities and peer learning webinars.
Featured Clinic
Crossover Healthcare Ministry
Meet Julie Bilodeau, CEO, Crossover Healthcare Ministry as she speaks about what the Roadmap project can achieve.
Frequently Asked Questions
CONNECT
Contact us to Learn more about Roadmap
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